UQ exclusion appeal: deadlines, grounds and steps

Your first step is to read your decision notice. Check whether UQ refused your enrolment, or attached conditions to your enrolment, after a Progression Improvement Plan. That matters because the deadline depends on the type of decision.

Find your decision and deadline

If UQ refused your enrolment, or attached conditions to your enrolment, after a Progression Improvement Plan, the appeal must be lodged within 10 business days. For other decisions covered by the appeal rule, an appeal must be brought within 28 calendar days of the decision unless the notice of decision from the initial decision-maker specifies a different timeframe. If you are unsure which decision you have, read the notice and the university's appeal page, and ask Student Advocacy & Support (SAS) or UQ Union.

If you submit an appeal late, the policy says you must explain the delay and, if possible, attach documentary evidence. The pages we read do not state how long the appeal process takes. Ask SAS or UQ Union to confirm the current process.

Use an allowed ground and true evidence

The policy lists the grounds for appeal. They are new information not previously available that may affect the decision, or assertions that the decision did not follow UQ rules, involved improper conduct, was discriminatory or biased, or was demonstrably unfair or unjust. Assertions must be based on reasonable grounds. New information must meet the description in the policy: it was not previously available, and there are reasonable grounds to believe it may affect the correctness or fairness of the decision.

The policy says it is normally not sufficient to assert certain circumstances, actions or a change of circumstances without supporting evidence. Use true evidence. Keep documents unaltered. Explain how each document connects to a listed ground and to the decision you are appealing. If you do not have a document, do not make one up or change an existing one. You can still explain your ground, but the policy's warning about unsupported assertions applies.

Lodge the appeal in my.UQ

1. Open my.UQ and go to the Grievance resolution process (students) page. The policy says appeals should be submitted online there.
2. Explain the decision being appealed and your grounds clearly.
3. Attach true supporting evidence. If the appeal is late, explain the delay and attach documentary evidence if possible.
4. Keep copies of what you submit and what you receive.

You can talk to Student Advocacy & Support (SAS) or UQ Union, listed under Free help, about the notice and the process. You still need to submit the appeal yourself.

Study status, refusal period and returning

If you appeal a refusal of enrolment, you may keep provisional enrolment until the appeals process is complete. This applies to a refusal of enrolment.

A refusal of enrolment means your enrolment in all coursework studies will be cancelled. You may not apply to re-enrol for a period of up to a maximum of 12 months. If the notice specifies no duration, the period is 12 months. The decision notice must specify a time within which, and/or a duration during which, you must comply with any conditions, which may include an agreed learning plan.

After the relevant period, a refused student must lodge an updated Progression Improvement Plan to be considered for permission to re-enrol. If the appeal decision goes against you, read the notice carefully for any conditions and timeframes. Ask SAS or UQ Union to explain the next step if the notice is unclear.